Question 1

do you give military discounts?

Accepted Answer

Hi Ronald! We are currently offering a one-time 25% off discount code for eligible military, first responders, and nurses. This promotion will run until 7/31/2023 and is good for 25% off footwear and apparel items in your order from brooksrunning.com (excludes sale items). To check your eligibility, visit the Brooks Running Landing Page on ID.me, select the appropriate occupation or military status, log-in or create an account, and answer the required information fields to submit your application for verification. Once approved, you’ll receive a unique coupon code from ID.me good for 25% off of your purchase. Each coupon code is valid on one transaction only. One coupon code per person. The code cannot be combined with other offers, discounts, or coupons. Past purchases do not apply. See Terms of Use for additional terms and details, including any eligibility restrictions.

Question 2

can women wear the men’s shoes? I prefer the men’s colors better, is there a huge difference in men’s vs women’s in the glycerin gts?

Accepted Answer

Hi Chelsea! Women's size 8.5 and up is convertible to men's sizing in our lineup. The models will be the same, you'll just need to convert your size! We recommend going by the description of the width (i.e. narrow, medium, wide, extra-wide) as opposed to the letter designation (i.e. 2A, B, D, 2E, 4E) when converting between men's and women's width sizing. A men's medium (D) width should fit the same as a women's medium (B) width. The conversion in sizing for length is 1.5 sizes. For example, a men's size 9D is equivalent to a women's size 10.5B.

Question 3

Are they washable?

Accepted Answer

Hi Bret! We recommend avoiding washing machines and (especially) dryers, but you can hand wash your shoes. Here are some tips as well as a link to an article that goes in greater depth: 1. Brush the bottom of your shoes to remove as much mud and dirt as possible. 2. Remove the shoelaces. 3. Gently use a damp cloth or brush to clean the uppers. 4. Rinse with warm water. 5. Remove the insoles and clean and dry them separately. 6. Stuff your shoes with newspaper. This helps them maintain shape and decreases drying time. For more information, please take a look at this article: https://www.brooksrunning.com/en_us/blog/gear-maintenance/how-to-clean-running-shoes/

Question 4

Went for fist run in these. My soles of my feet and especially my heel felt kinda tingly to burning sensation. Is this because of me using my first pair of GTS and it’s correcting my stride? Or possibly just the break in period?

Accepted Answer

Hi Samuel! The sensations you described while using the Glycerin GTS 20 can certainly be related to this being your first pair of shoes with the GuideRail support system and getting used to a new shoe in general. We recommend trying them out for a few more runs, and if you are still experiencing the same issues, you can always take advantage of our Run Happy Promise to find the best fit for you. The Run Happy Promise allows you to try our gear out for your normal runs and walks, inside or outside. If they do not work, we offer free pre-paid return labels on orders to send them back within 90 days for worn items, and 1 year for unworn items. Even if you get them dirty or lose the box we can still take them back with our free labels via FedEx or USPS for a full refund.

Question 5

there is no information on the difference between gts & non gts. what is the difference?

Accepted Answer

Hi! Neutral (non-GTS) and GTS refer to the support in the shoe. The GTS version has our GuideRail support system, which is intended to help support runners who overpronate (feet/ankles roll inward). We recommend the neutral model if you do not overpronate.

Question 6

The Glycerin GTS 20 in size 10.5 seem to fit longer than my previous pair of Glyderin 18's.  I tried on size 10 and it was noticeablly shorter and fit better.  What's up with the fit?

Accepted Answer

Hi Matt! While we attempt to stay as consistent with sizing as possible, sometimes there can be discrepancies when models are updated. We are glad to hear you found a better fit!

Question 7

Is the size 10 in the Glycerin GTS 20 the same length as the Adrenaline 22? With the Adrenaline I go 1/2 size up from my street shoe.

Accepted Answer

Hi Tom! The Adrenaline GTS 22 and Glycerin GTS 20 should be approximately the same length, so we would recommend you purchase the same size in the Glycerin GTS 20 as you do in the Adrenaline GTS 22.

Question 8

The best shoe for men over 350 lbs?

Accepted Answer

Hi Jerome! All of our models, including the Glycerin GTS 20, are options for men over 350 lbs. The Glycerin GTS 20 is our softest, most-cushioned support shoe. Another option to consider may be the Beast '20, which is our max cushioned max support shoe. Support and max support shoes are best for people who overpronate - their feet and/or ankles roll inward as they walk and/or run.

Question 9

Are they for flat feet?

Accepted Answer

Hi Edilia! All of our shoes, including the Glycerin GTS 20, have the same arch height and arch support. Our shoe styles in our inventory are split into 2 sections, Neutral and Support. The support in running shoes is different than the support of insoles or orthotics. Our Support styles include our GuideRails technology, which supports your whole body in its natural stride while keeping excess movement in check. Insoles or orthotics give you support directly under the arch. Our sock-liners are removable so that you can input your own insole or orthotic to achieve personalized arch support.

Question 10

Give us more colors?

Accepted Answer

Hi William! There will be more colors released in the Glycerin GTS 20. We expect to release more colors in early 2023, though release dates are always subject to change.

Question 11

Is this waterproof?

Accepted Answer

Hi Joel! The Glycerin GTS 20 features a plush and breathable engineered air mesh upper, offering a secure fit, comfortably holding the foot in place. It is not waterproof.

Question 12

What is best shoe for marathons?

Accepted Answer

Hi Charlie! The Glycerin GTS 20 can be a great option for marathon training but we always recommend a professional fitting at a local running store to help find the very best shoes for your individual run.

Question 13

My foot hits on the outside. What is the  best shoe for my foot?

Accepted Answer

Hi Mike! We recommend visiting a local running shop and have your gait and feet analyzed by a Fit Expert. They'll be able to recommend options accordingly. To find a shop near you, check out our Store Locator tool.

Store Locator: https://brks.co/REx_store

Question 14

how does glycerin gts compare to adrenalin 22...what is the difference?

Accepted Answer

Hi Kevin! The Glycerin GTS 20 and the Adrenaline GTS 22 have the same support level, but the Glycerin GTS 20 has a higher level of cushion. Plus, the Glycerin GTS 20 includes our new nitrogen infused DNA LOFT v3 midsole foam.

Question 15

Hi, is the Glycerin GTS for people who are neutral?

Accepted Answer

Hi Bruce! If you need a Neutral style, we recommend the Glycerin 20 or the Glycerin StealthFit 20.

Question 16

Heel to toe drop glycerin GST20?

Accepted Answer

Hi Michael! The Glycerin GTS 20 has a midsole drop of 10mm.

Question 17

What is the difference between classic and stealth?

Accepted Answer

Hi Steven! The StealthFit in Glycerin StealthFit GTS 20 refers to the sock-like fit of the upper compared to the classic tongue construction in the upper of the Glycerin GTS 20. This allows for a preference of fit of your choice.

Now 25% off: Glycerin 20

Now 25% off: Glycerin 20

Glycerin GTS 20

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Soft. Supportive. Super comfy.

Max comfort

Stay in your stride

Give your feet a break