These Terms and Conditions (“Terms”) apply to Brooks Running gift cards issued by Brooks Sports, Inc. (“Brooks,” “we” or “us”), including both physical gift cards and electronic gift cards (“eGift Cards”)(collectively, “Gift Cards”). By purchasing, accepting or using a Gift Card, you agree to these terms. General Brooks Gift Cards may be purchased on brooksrunning.com or at participating Brooks retail stores. Gift Cards are issued by Brooks Sports, Inc. and are redeemable for merchandise at brooksrunning.com and at participating Brooks retail stores in the United States. No Expiration Date Brooks Gift Cards do not have an expiration date. The full value of the Gift Card remains available for use until the entire balance has been redeemed. No Fees Brooks does not charge any fees in connection with its Gift Cards, including dormancy fees, inactivity fees, service fees, or maintenance fees. The value of your Gift Card will not be reduced by any fees. Redemption Gift Cards may be redeemed toward the purchase of merchandise at brooksrunning.com and at participating Brooks retail stores in the United States. Gift Cards may not be used to purchase other gift cards. If a purchase exceeds the available Gift Card balance, the remaining amount must be paid with another accepted form of payment. Any unused balance after a transaction will remain on the Gift Card for future use. eGift Cards eGift Cards are delivered electronically to the email address provided by the purchaser. The purchaser is responsible for providing an accurate recipient email address. Brooks may delay, refuse, or cancel an eGift Card order to investigate suspected fraud or comply with applicable law. Risk of loss and title to an eGift Card pass to the purchaser upon electronic delivery to the email address provided by the purchaser. Non-Reloadable Brooks Gift Cards are not reloadable. Once the balance has been fully redeemed, the Gift Card has no further value. Not Redeemable for Cash Gift Cards are not redeemable for cash, check, or credit, and may not be applied as payment to any account, except as required by applicable law. Where applicable law requires cash redemption of a remaining Gift Card balance, Brooks will provide cash redemption upon request at participating Brooks retail stores or through Brooks Customer Care. eGift Card holders may contact Brooks Customer Care for assistance with a qualifying cash redemption request. Risk of Loss Gift Cards are not credit or debit cards and do not earn interest. Except where required by law, Gift Cards will not be replaced if lost, stolen, damaged, or used without authorization. Brooks may, in its discretion, replace a lost or stolen Gift Card if the original purchaser provides the Gift Card number and satisfactory proof of purchase. Treat your Gift Card like cash. No Returns or Refunds Gift Cards may not be returned and are not refundable, except where required by applicable law. Balance Inquiries You may check your Gift Card balance at any time at brooksrunning.com or by contacting Brooks Customer Care at 1-855-427-6657 (Monday through Friday, 9:00 a.m. to 8:00 p.m. ET) or online at https://support.brooksrunning.com/hc/en-us. Fraud Brooks may suspend, refuse, or cancel a Gift Card, if Brooks reasonably believes that the Gift Card was obtained, used or applied fraudulently, unlawfully or in violation of these Terms. Brooks may temporarily freeze the remaining balance while investigating suspected fraud. If Brooks determines that a Gift Card was obtained through fraud or other unlawful means, Brooks may cancel the Gift Card and any remaining balance, subject to applicable law. Limitations To the fullest extent permitted by applicable law, Brooks disclaims all implied warranties with respect to Gift Cards. Gift Cards may not be resold, and Brooks reserves the right to refuse to honor Gift Cards obtained through unauthorized channels. Brooks is not responsible for any errors or failures related to Gift Card transactions caused by technical malfunctions, acts of nature, or circumstances beyond Brooks's reasonable control. Gift Cards are valid for purchases made in the United States only. Changes to Terms Brooks may modify these Terms from time to time by posting updated Terms at brooksrunning.com/gift-card-terms. Any change will apply prospectively to Gift Cards purchased after the effective date of the updated Terms, unless applicable law permits the change to apply to existing Gift Cards. No change will impose an expiration date, reduce a Gift Card balance or impose a fee on an existing Gift Card. Governing Law These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles, except where preempted by federal law or where applicable law provides rights that cannot be waived. Any dispute arising out of or relating to these Terms or a Gift Card is subject to the dispute resolution provisions set forth in the Brooks Terms of Use, available at www.brooksrunning.com/en_us/terms-of-use/, which are incorporated by reference. Privacy Policy; Terms of Use Your use of brooksrunning.com in connection with the purchase or redemption of a Gift Card is also governed by the Brooks Privacy Policy, available at www.brooksrunning.com/en_us/privacy/privacy-policy/ and the Brooks Terms of Use, available at www.brooksrunning.com/en_us/terms-of-use/. In the event of a conflict between these Terms and the Terms of Use or Privacy Policy, these Terms control with respect to the purchase, redemption, and use of Gift Cards; the Terms of Use and Privacy Policy control on all other matters. Contact Us For questions about your Gift Card, please contact Brooks Customer Care: Phone: 1-855-427-6657 (Monday through Friday, 9:00 a.m. to 8:00 p.m. ET) Online: https://support.brooksrunning.com/hc/en-us
