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Brooks Exhilarate Blueline Frequently Asked Questions

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What are the terms & conditions of this promotion?

  • Thank you for your interest in the Exhilarate-BL! You can access the full terms and conditions of the promotion here.

What is the Exhilarate-BL?

  • The Exhilarate-BL is the first step toward an all-new running experience that is optimized to your individual preferences and adapts to your unique stride using Brooks’ first ever 3D printed midsole, 3DNA. We partnered with Hewlett Packard in the development of this model, utilizing their Multi Jet Fusion 3D printing technology that enables midsole products to be lighter weight and provide higher energy return with fewer design constraints.

How can I buy the Exhilarate-BL?

  • The Exhilarate-BL is not for sale and is exclusively available as a first-come, first-served opportunity for Brooks Run Club members in the U.S. who have synced their fitness device (see full terms and conditions here). We do not anticipate releasing the Exhilarate-BL for purchase at any future date.

How do I claim the Exhilarate-BL?

  • The Exhilarate-BL is exclusively available as a first-come, first-served opportunity for Brooks Run Club members in the U.S. who have synced their fitness device (see full terms and conditions here). Individuals must be signed up for the Brooks Run Club and have their device synced by 3 a.m. EST/12 a.m. PST Monday, Feb. 19, 2024 to be eligible to receive the claim link for the Exhilarate-BL. Interested in becoming eligible? Join the Brooks Run Club, and make sure you sync your fitness device! You can sync your device by accessing our DashLX homepage. Once eligible, members can expect to receive an email to claim the Exhilarate-BL Wednesday, Feb. 21, 2024 at approximately 11 a.m. EST/8 a.m. PST.

Can I claim more than one pair of the Exhilarate-BL?

  • Eligible members are only able to claim one pair of the Exhilarate-BL.

I am having trouble syncing my device. What should I do?

  • First things first, let’s make sure your device is supported! DashLX currently supports Garmin, Apple Watch, Fitbit, Coros, Suunto, and Polar fitness devices. Follow this link to access our DashLX homepage, where you can sync your device. If you are still having trouble, we recommend contacting DashLX’s customer support for more assistance via their contact form or direct email: team@dashlx.com. 

What if my shoes don’t fit? Can I exchange them?

  • The Exhilarate-BL was produced in limited quantity as a first-come first-served opportunity and is not eligible for exchange nor return for any other size, product, nor monetary value.