Icons caret-sm-white star-half circle-drag icon-checkmark-nocircle icon-envelope Left Arrow Scroll down Scroll down close close Expand Scroll down quote-marks squiggle Play Play Pause Pause long squiggle squiggle 1 close filter-icon Info Information Plus Icon Minus Icon Check Icon Check Icon
Country selector
United States Flag United States English Change
United States Flag United States English Change

90-day test run

Our goal is to make each run better than the last. The gear we offer should improve your miles. So if you take our gear for a test run and don’t love it, return it for free.

Brooks Run Happy Promise

Our return policy

If you buy gear from us today, you have until to wear it all you want and still return it if you don’t love it — no return shipping or re‐stocking fee.

How does our return policy work?

A Brooks shoe box on a table
Step 1
Shop

Purchase any Brooks products from our website. Need recommendations? Check out our Shoe Finder and Bra Finder, read our Gear Advice articles, or contact our Runner Experience team to chat more.

A person runs down a sunny sidewalk
Step 2
Go for a test run

You have 90 days to put your gear to the test — on roads, tracks, trails, or in the gym. Run indoors or out, rain or shine.

A cardboard box sits on a doorstep
Step 3

If you’re not happy, send it back.

If a product doesn’t meet your expectations, head to our Returns Center to start the return process and generate a free shipping label. If you need more help, visit our Customer Care Center for a step-by-step guide.

A Brooks employee helps someone at a store
What about Brooks products I bought elsewhere?

If you bought your Brooks gear from another retailer, please contact them first for exchanges or returns. If they're unable to help, you can contact our Runner Experience team for help.

Two people running and smiling
Having issues with a product?

Our Runner Experience team would be happy to help with any Brooks product that isn’t performing to your expectations. Click the link below for more information on how to connect with us.

A happy dog curiously looks ahead

Wait! You didn’t answer my question.

Reach out to our Runner Experience team to ask a specific question or click below for more details on our policy.