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Run community

How we're meeting supply chain challenges

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Shopping for Brooks gear may be a bit tricky in the near future. Here's what we are doing to help keep you in stride.

Dear runners,

As communities around the world continue to cope with the challenges of COVID-19, we wanted to update you on how the pandemic will affect the availability of our shoes, apparel, and gear. 

Factory shutdowns and delays in shipping and transport due to COVID-19 are putting a ton of pressure on this system and shoppers everywhere will continue to feel effects this holiday season and into 2022.

So, what exactly does all of this mean for us? At Brooks, we are guided by our core values in everything we do. That means putting the health and safety of people first. We make people our priority by staying committed to our Responsible Sourcing standards, being completely open with our customers, and never compromising on the quality of our gear.

During the holiday season and into 2022, our supply may be limited in size, color, or gender options. You might also experience longer than normal wait times for new releases of your favorite shoes and apparel or potential shipping delays after you place an order.

Even with these disruptions, we're going to do our very best to find you the perfect gear for your running workout. Our easy-to-use Shoe Finder and Bra Finder will let you know about availability, and our size guides can help you convert between genders.

Brooks Gurus, our running experts located in cities across the U.S., are standing by, ready to guide you through all your gear needs. And when we say standing by, we mean it — you can text our Gurus with shoe and apparel questions or for advice on gifts for your favorite runner at 206-312-5114 from 6 AM to 5 PM PST Monday through Friday. Missed this window? No problem — text after hours and we’ll get back to you the next day.

Head to brooksrunning.com and sign up for texts or emails to be the first to know when new gear has arrived.

Your favorite local running or sporting goods stores are here to help keep you moving, too. We're working with them to make sure they have the latest updates on our supply. You can find out who carries the Brooks gear you're looking for with our store locator.

Thank you for your patience as we run through these challenges together. Stay safe and Run Happy.

Team Brooks