Shipping Information

2014 Holiday Shipping Deadlines

In order to help you get your gifts on time, we’ve created these shipping deadlines for 2014. Select FedEx shipping and place your order by the cutoff times listed below to avoid disappointment.

For delivery by the first day of Hanukkah (December 17), place your order by 10am PST on December 12.

For delivery by Festivus (December 23), place your order by end of day on December 16.

For delivery by Christmas (December 25), place your order by 10am PST on December 22.

Free 2-Day Shipping on All Orders, Plus Free Returns

We offer free 2-day shipping on all orders. We also offer free shipping on returns of items purchased on BrooksRunning.com.

 

Shipping Method All Orders Shipping Destinations Estimated Delivery
(processing + shipping)
FedEx Free! U.S. street addresses only 3 business days
USPS Free! U.S. street addresses, P.O. Boxes, APO/FPO addresses 7-10 business days
 

Orders placed before 10am Pacific will be processed the same business day; orders placed after 10am Pacific will be processed the following business day.

Please note: the FedEx shipping option is not available to U.S. territories, P.O. Boxes, Puerto Rico, or APO/FPO addresses.

Estimated Delivery Times

We begin processing orders quickly, so we are unable to make changes after an order is submitted. Estimated delivery time is within 3 business days from the date of purchase with FedEx shipping and 10 business days for USPS shipping. 

If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your credit card is only charged when your order ships. If you have any questions about your order, please contact customer service via email, phone or chat and we'll be happy to help.

Shipping Destinations

Shipping is available to destinations within the U.S. (all 50 states and U.S. territories) and APO/FPO addresses, as well as a growing number of other countries. For availability outside the U.S. please visit one of our International websites.

Free Shipping on Returns and Exchanges

Get to know Brooks by running a mile (or several) in our shoes. Shop online at BrooksRunning.com, run in our gear for 30 days, and if you’re not running happy, you can return your products for free, no questions asked!

If your gear is unworn, you can return it within one year of purchase for a full refund. (Do: try it on. Don't: sweat in it.) For more information on how to return or exchange products purchased on BrooksRunning.com, visit our True Blue Guarantee page.