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Brooks Run Happy Promise

Our goal is to make each run better than the last. The gear we offer should improve your miles. So if you’re not happy with a product, then we’re not happy either.

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What about Brooks products I didn’t buy on BrooksRunning.com?

If you bought your Brooks gear from another retailer, please contact them first for exchanges or returns. If they’re not able to help, just call, email or chat with us, and we’ll work with you to find a solution.

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Wait! You didn’t answer my question.

Reach out to our customer care team to ask a specific question. Or click below for more details on our policy.