How do I make a return?

Head to our Returns Center to start the process and generate a free shipping label.

What about Brooks products I didn’t buy on BrooksRunning.com?

If you bought your Brooks gear from another retailer, please contact them first for exchanges or returns. If they’re not able to help, just call, email, or chat with us, and we’ll work with you to find a solution.

My gear isn’t performing. How do I request a replacement?

We will happily replace any product that does not perform to Brooks high expectations, under normal use and within the functional life of the product.