Free Shipping on All Orders over £75, Plus Free Returns
We offer free shipping on all orders over £75. We also offer free shipping on returns of items purchased on BrooksRunning.com.
| Shipping Method | Orders over £75 | Orders under £75 | Shipping Destinations | Estimated Delivery (processing + shipping) |
|---|---|---|---|---|
| DHL | Free | £5 | Austria, France, Germany, Ireland, Italy, Spain, UK | Up to 5 business days. In Germany within 2-3 days |
To qualify for free shipping, your order must total £75 or more after eligible discounts. Orders placed before 10 am Central European Time (UTC +1) will be processed the same business day, orders placed after 10 am Central European Time (UTC +1) will be processed the following business day.
Estimated Delivery Times
We begin processing orders quickly, so we are unable to make changes after an order is submitted. Estimated delivery time is up to 5 business days from the date of purchase. In Germany and Austria delivery may be within 3 business days.
If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your payment method (Credit Card, PayPal) is only charged when your order ships. If you have questions about your order, please CONTACT CUSTOMER SERVICE via email or phone and we’ll be happy to help.
Shipping Destinations
Shipping is available to destinations within Austria, France*, Germany*, Ireland, Italy, Spain*, and the UK*. For availability in other countries, please visit one of our OTHER WEBSITES.
*Non-shipping destinations
| Country | Region |
|---|---|
| Germany | Helgoland & Büsingen |
| France | Caledonia, Wallis and Futuna, French Polynesia, Tahiti, St. Pierre and Miquelon, Saint-Barthelemy, Guardeloupe, Martinique, La Reunion, French-Guiana, Mayotte & Saint Martin |
| UK | Guernsey, Jersey, Alderny, Sark Islands, Herm & Gibraltar |
| Italy | Livigno & Campione d'Italia |
| Spain | Ceuta, Melilla & Canary Islands |
Free Shipping on Returns
Brooks products come with a no-questions-asked 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your new Brooks equipment within the first 30-days after purchase we will refund your purchase. Please be aware that we cannot refund return shipping costs when our shipping form is not used. For more information on how to return products purchased on BrooksRunning.com, visit our Returns Center.
Do you want to create a return label? Click here.