What is the delivery time and what are the delivery costs?

Express Delivery

For our customers to receive their items as soon as possible, we offer Express delivery for mainland Europe. Please note that we cannot offer Express delivery to Norway, Switzerland and United Kingdom. You can expect your parcel within 1-2 business days with Express delivery. Items ordered before 2 pm, will be dispatched the same day. Orders placed after 2 pm will be dispatched the next business day. Please keep in mind that orders placed on Friday after 2pm will be dispatched on Monday. Once the order has been placed, you will be unable to change the delivery method.

We kindly ask that you choose standard delivery where possible to reduce our environmental impact.

Order Changes

We begin processing orders quickly, so we are unable to make changes after an order is submitted. If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your payment method (Credit Card, iDEAL, Klarna, PayPal) is only charged when your order is sent. If you have questions about your order, please contact customer service via email, chat or phone and we’ll be happy to help.

Delivery Destinations

Delivery is available to destinations within Austria, Belgium, France*, Germany*, Ireland, Italy*, Luxembourg, Netherlands, Norway, Spain*, Sweden, Switzerland and UK*

*Non-delivery Destinations

• Germany - Helgoland & Büsingen
• France - Caledonia, Wallis and Futuna, French Polynesia, Tahiti, St. Pierre and Miquelon, Saint-Barthelemy, Guadeloupe, Martinique, La Reunion, French-Guiana, Mayotte & Saint Martin
• UK - Guernsey, Jersey, Alderny, Sark Islands, Herm & Gibraltar, Isle of Man
• Italy - Livigno & Campione d'Italia
• Spain - Ceuta, Melilla & Canary Islands

Free Returns

Brooks products come with a no-questions-asked 90-day satisfaction guarantee. If for any reason you are not completely satisfied with your new Brooks equipment within the first 90-days after purchase we will refund your purchase. Please be aware that we cannot refund return costs when our delivery form is not used. For more information on how to return products purchased on BrooksRunning.com, visit our Returns Centre.