What is the delivery time and what are the delivery costs?

*Orders are only delivered on business days. Working days are Monday to Friday (excluding holidays).

Free Standard Delivery

We offer free standard delivery on all orders over £75. Orders under £75 are charged a £5 delivery fee. We also offer free delivery on returns purchased on BrooksRunning.com.

Order Changes

We begin processing orders quickly, so we are unable to make changes after an order is submitted. If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your payment method (Credit Card, Klarna and PayPal) is only charged when your order is dispatched. If you have questions about your order, please contact customer service via email or phone and we’ll be happy to help.

Shipping Destinations

Shipping is available to destinations within Austria, Belgium, France*, Germany*, Ireland, Italy*, Luxembourg, Netherlands, Norway, Spain*, Sweden, Switzerland and UK*

*Non-shipping Destinations

• Germany - Helgoland & Büsingen
• France - Caledonia, Wallis and Futuna, French Polynesia, Tahiti, St. Pierre and Miquelon, Saint-Barthelemy, Guadeloupe, Martinique, La Reunion, French-Guiana, Mayotte & Saint Martin
• UK - Guernsey, Jersey, Alderny, Sark Islands, Herm & Gibraltar, Isle of Man
• Italy - Livigno & Campione d'Italia
• Spain - Ceuta, Melilla & Canary Islands

Free Returns

Brooks products come with a no-questions-asked 90-day satisfaction guarantee. If for any reason you are not completely satisfied with your new Brooks equipment within the first 90-days after purchase we will refund your purchase. Please be aware that we cannot refund return costs when our delivery form is not used. For more information on how to return products purchased on BrooksRunning.com, visit our Returns Centre.