Any Questions?

Our Run Happy Team Members have the answers.

16 Questions

When will size 8 for color 376 be available again?

2019/07/01 Presque Isle, Maine Jenna

Hi! It looks like we are getting this color restock around the first week of August ! Thanks !

If I use a size 7 what would you recommend to purchase. ? I have heard to get a 1/2 larger since I will be training for long runs. Also is this a good shoe if I have bad knees.

2019/06/24 California Joana

Hi! We always recommend to go 1/2 size up from your casual shoe. Thanks!

I usually wear medium width in shoes, but now my bunions are bothering me. Do you suggest a wide width or a medium.

2019/06/21 undisclosed Surie

Hi. I would suggest you to try a wide width. Thank you !

Can the Ravenna 9 women's shoe be washed?

2019/06/20 Boston MA ND

Hi. Here is some shoe care information for you! We recommend following these directions to keep your shoes looking and…

Hi. Here is some shoe care information for you! We recommend following these directions to keep your shoes looking and performing their best. 1. Remove the internal liner and hand wash the shoes in warm water with mild soap. Make sure not to submerge or soak the shoes in water. We do not recommend using a washer or dryer machine for cleaning our shoes, as they can be too aggressive and cause the shoes to stretch or warp compromising the materials and performance of the shoe. 2. Stuff your shoes with newsprint (plain if you have it) and allow them to air dry. When they are all dried out, you can reinsert the liner and hit the road again Read More

Sizing I have a small foot how would I know if the size 5 would fit?

2019/05/01 Rockton Il Mellissa

Size 5 in women's is the smallest shoe that we make. Thank you!