Any Questions?

Our Run Happy Team Members have the answers.

48 Questions

I have plantair fasciitis and metatarslagia with pain in the ball of my foot when walking and I'm looking for a shoe that will be good for my feet. What style do you recommend in brooks for women? I have tried the ghost 10 and my feet hurt in those after a walk even with insoles from my podiatrist. Looking forward to your help. Thanks so much Derena Chafin

2019/07/08 Pikeville, Kentucky Derena

Hi! I would recommend you to try the Adrenaline GTS 19 or the Addiciton 13. Thank you!

I am interested in the Shoe with the flag on them. It's not available or out in a size 6. Will you be making them again? If so can I get in a waiting list?

2019/07/08 Grifton, NC Melissa

Unfortunately we will not be restocking color 166. Thank you!

Did my order go through last week?didnt recieve confirmation

2019/07/07 Allendale michigan Sonie scholten

We are happy to help. Please contact out customer service line. 1 (855) 427-6657 Thank you!

Are these shoes washable? I have the Stars and Stripes model.

2019/07/07 undisclosed Beebes924

We recommend following these directions to keep your shoes looking and performing their best. 1. Remove the internal liner and…

We recommend following these directions to keep your shoes looking and performing their best. 1. Remove the internal liner and hand wash the shoes in warm water with mild soap. Make sure not to submerge or soak the shoes in water. We do not recommend using a washer or dryer machine for cleaning our shoes, as they can be too aggressive and cause the shoes to stretch or warp compromising the materials and performance of the shoe. 2. Stuff your shoes with newsprint (plain if you have it) and allow them to air dry. When they are all dried out, you can reinsert the liner and hit the road again. Thank you ! Read More

Does Brooks offer a military discount and if so how do you apply it?

2019/07/06 Mobile, Alabama The Chief's Wife

Hi. We offer a program, it's called Pro Program! We offer this program to fitness or medical professionals and military…

Hi. We offer a program, it's called Pro Program! We offer this program to fitness or medical professionals and military personnel as a thank you for helping to share our Run Happy message. As a part of the program, you'll get sweet discounts on Brooks products and receive emails and catalogs so you always know what's new. You can find more and apply to the program https://www.brooksrunning.com/en_us/pro-program.html Read More