Any Questions?

Our Run Happy Team Members have the answers.

10 Questions

How can I get a replacement shoe strings

2019/05/16 Tupelo,ms Mary

We are happy to help. Please give our customer service line a call. Thank you! 1 (855) 427-6657

I've taken a break from Brooks in the last couple of years. My favourite was always the Pure flow because of the toe off feel and the low drop. I'm training for a couple of marathons, would this shoe be an option?

2019/03/13 Blaine, WA Canada Karla Runs

The PureFlow and the Ricochet are fairly different shoes, we would recommend trying the shoes on side by side to insure the fit…

The PureFlow and the Ricochet are fairly different shoes, we would recommend trying the shoes on side by side to insure the fit and feel are great. Read More

Does this shoe have an removable insert so I could put my orthotics inside?

2019/02/15 Michigan Kelly

Yes, all brooks shoes feature removable insoles.

I love the Ghost, though my IT bands are happier in a lower drop shoe. I've tried the Levitate, and it felt too firm. Does the Ricochet feel similar to the Levitate?

2019/02/06 undisclosed Robin

Yes, the Ricochet dose offer a similar experience to the Levitate. The Launch 6 features a lower drop than the Ghost and a softer…

Yes, the Ricochet dose offer a similar experience to the Levitate. The Launch 6 features a lower drop than the Ghost and a softer feel then the Ricochet. Read More

Are these shoes suitable for casual daily distance runs (~6 miles) or more suitable for up tempo days and racing? Trying to decide between this shoe and ghost 11.

2019/02/05 Westborough, MA Kate

Both the Ricochet and the Ghost are both suitable for daily distance running and tempo/race days. But if you are looking for a…

Both the Ricochet and the Ghost are both suitable for daily distance running and tempo/race days. But if you are looking for a more energized/springy feel for racing try the Ricochet! Read More