Any Questions?

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14 Questions

I bought the glycerine 16 in all black. I have had them for 2 weeks. The interior left shoe has a rough spot in the toe box. I ran four 1 mile runs in then to break them in before any longer distance and figured it was a fitting issue. I ran a 10k and ended with hot spots and a horrible blister. I've been wearing glycerine for 7 years and never an issue. They are fine for walking but no go for running. Can I have them replaced? If so what is the process?

2019/02/03 FL Jerry White

Thank you for contacting Brooks Running. We are so sorry to hear about the issue you're experiencing with our shoes. We recommend…

Thank you for contacting Brooks Running. We are so sorry to hear about the issue you're experiencing with our shoes. We recommend filling out Product Replacement claim on our website, and we would be happy to review your shoes to see how we can best help you in this situation. Please fill the form out and attach a picture of the defective area, as this helps us in the review process and to track any recurring or common issues coming up in our shoes. The form can be accessed on our website here: https://support.brooksrunning.com/hc/en-us/articles/360017467352-How-do-I-request-a-replacement- Read More

I currently have a glycerin 14, and I felt the fit was about 1/2 size small. Is the fit in this shoe comparable to the glycerin 14?

2019/02/02 Flower Mound, tx Matt

Yes, we suggest going up .5 in size.

My son Is taking tennis lessons, Can this shoes be good for tennis?

2019/02/01 Pueblo west, CO Ni

If used for a purpose other than running, such as tennis, they can degrade unevenly and will not hold up for that same length of…

If used for a purpose other than running, such as tennis, they can degrade unevenly and will not hold up for that same length of time. Read More

Is this color (15) blue or black?

2018/11/17 TN Cindy

Color 015 is black and features reflective materials.

Do you offer military discount?

2018/10/28 Key west florida James

Yes, you can apply for a Brooks Pro account here: https://www.brooksrunning.com/en_us/pro-program.html