Any Questions?

Our Run Happy Team Members have the answers.

104 Questions

My podiatrist has trained me to wear running shoes with an additional plastic piece in the arch, seen on the sole of the shoe. I've been wearing GTS shoes for several years and have loved them! I was trying to choose a new pair of GTS for this fall, and was shocked to see that piece is no longer there! I'm very sad! Can you explain? And maybe recommend another shoe for someone with plantar fasciitis?

2019/07/10 Iowa Shawty

Hi. The Addiction 13 or the Ariel 18 could be a good fit for you. Thank you !

Will you be restocking color 096?

2019/07/10 CA Becca

Hi. Unfortunately we are not restocking this color.Thank you !

I usually need a narrow (AA). Will the "normal" width work for me?

2019/07/08 tucson karen

Hi. The narrow option is about 1/4 narrower than the normal (B) width. Thank you!

Is the inner sole removable to accept orthotics?

2019/07/07 Yorkville, IL Suzanne

Yes, all Brooks models feature removable insoles. Thank you!

Why does this shoe only come in normal width, my daughter needs a wide width and this was one of the shoes recommended by her shoe finder. Just curious. Thanks

2019/07/07 Louisville, KY Beth

Most of the colors available in this style of shoes come with different width options. Thank you!