Any Questions?

Our Run Happy Team Members have the answers.

40 Questions

I love my Cascadias but I tear out the side where my foot bends after 200 miles. Why do I do this and do I need to try a different shoe? I use Glycerin for road and Cascadia for trail

2017/12/05 Omaha Amy

Please give us a call. We'd love to put you in the right direction and give you some options.…

Please give us a call. We'd love to put you in the right direction and give you some options. 1-800-2-BROOKS (1-800-227-6657) Mon - Fri 7am - 5pm PST Read More

Is this shoe waterproof?

2017/12/01 Denver Molly

No, the Caldera is not waterproof. The waterproof options are the Ghost 10 GXT, Adrenaline 14 ASR and the Cascadia GXT.

What is the Velcro tab on the back of the shoe used for? I've tried searching and can't seem to figure it out. I am new to Brooks. Thanks!

2017/11/30 St. Louis, Missouri Rsaran

It is for a running gaiter, which is used for trail running to keep water and dirt off your legs.

The integrated Gaiter tab at the heel secures trail running gaiters with a hook and loop.

Does this shoe have a wide toe box? I wear ghost 10 now, is it about the same?

2017/11/24 Collinsville ms Tsmith

Hi! I would say the Caldera's toe box is about the same as the Ghost 10! Brooks Running

Is it possible to purchase replacement insoles for my caldera dna's?

2017/11/21 Portland oregon The katy

Yes! Please give our customer service line a call with the shipping details.Thank you!