Any Questions?

Our Run Happy Team Members have the answers.

275 Questions

Can I purchase replacement insoles? AFter the resolution run my go to Brooks we're soaked and when I tried to dry them one of the insoles shrunk 😞

2019/01/01 Halifax, NS Shannon

We are happy to help. Please call our customer service line. 1 (855) 427-6657

How much difference is there between the Width B-Medium and the Width D-Wide?

2018/11/08 undisclosed Ashley O

The difference in width is about 1/4 inch.

Is this style good for subination?

2018/09/22 Denver CO Esther

We suggest a neutral shoe. The Ghost 11 is a great option.

Is the inside liner removable, so orthotics can be used?

2018/04/19 ohio djrrun

Yes, all of Brooks Running shoes have removable insoles. We do recommend the Dyad 9 for custom orthodontics. Kind Regards, Brooks…

Yes, all of Brooks Running shoes have removable insoles. We do recommend the Dyad 9 for custom orthodontics. Kind Regards, Brooks Running Read More

Where can I find replacement laces for this shoe?

2018/03/13 Flower Mound, TX sparky

Please give our customer service line a call and we can better assist you. Brooks Running 1 (800) 227-6657