Shipping Information

Want to help the environment?
Choosing Ground Shipping helps reduce the negative impact to the environment. If all our customers selected Ground Shipping, we could collectively reduce greenhouse gas emissions by a staggering amount—approximately the same as driving 600,000 fewer miles per month. That’s 22,900 marathons! Go green, choose ground shipping.

Shipping Method Under $100 Over $100 Estimated Delivery
Ground Free! Free! 3-5 business days
2-Day $5 Free! 3 business days
Next Day $20 $20 2 business days
PO Box/APO /FPO/US Territories Free! Free! 7-10 business days

Please note orders placed through a discount program are not eligible for free shipping.  

Processing Time

Orders placed before 11am Pacific will receive same day shipping. We do not process orders over the weekend.

We begin processing orders quickly, so we are unable to make changes after an order is submitted. If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your credit card is only charged when your order ships.

Shipping Destinations

Shipping is available to destinations within the U.S. (all 50 states and U.S. territories) and APO/FPO addresses, as well as a growing number of other countries. Ground, 2-day, and Next Day shipping are not available to P.O. Boxs, APO/FPO/US Territories, or Puerto Rico.

For availability outside the U.S. please visit one of our International websites.

Need Help?

If you have any questions about your order, please contact customer service via email, phone or chat and we'll be happy to help. 


Take your Brooks gear for a 90-day trial run and if you aren't satisfied, return them for free—seriously we mean it; no shipping or reā€stocking fee. If your gear is unworn and still in original packing, you have 365 days to return it to us.

If you believe your product is defective, please complete our Defective Product Claim.

How it Works

2Prepare Your Package

Prepare your package

3Send it Back For a Refund

Send it back for a refund

For more information or to start your free return, visit our Returns Center.