Any Questions?

Our Run Happy Team Members have the answers.

84 Questions

Will this style shoe with the teal bottom sole be available in a size 7 any time soon?

2017/12/20 AR Brandon

We do not have a confirmed replenishment date for color 099. Please check back in a couple months.

The last 4 Years I am running on the Gycerin narrow 2a sise 7 shoe. In Holland I can not get them anymore. I would like to order one but can not see them on your site. Is iT postille to order one and shop them to Holland, Europe? I am quite desperate. Best regards, Annette van Lookeren

2017/12/11 Oegstgeest, the Netherlands Annette

Hi Annette, You should be able to order from this website! http://www.brooksrunning.com/en_nl/ Here is the Europe office…

Hi Annette, You should be able to order from this website! http://www.brooksrunning.com/en_nl/ Here is the Europe office contact information as well! +31(0)20-2144114 Mon - Fri 8:30 - 17:30 Read More

Do these have removable insoles? I also have the same question for the Launch 4.

2017/12/06 PA Barbara

Yes, Both the Glycerin 15 and the Launch 4 have removable insoles.

I bought a pair of the Brooks Glycerin 15 recently but then removed the insole to try another before I had my bunionette surgery. Now I'm post surgery and can't find where I placed those I took out. Now I want to put them back in and have looked high and low and can't find. Is there some way I can buy a new pair of insoles. I am so bummed.

2017/12/05 Minneapolis, Minn Donna Skoog

Please give us a call. We'd love to get you set up with a new pair of insoles. 1-800-2-BROOKS (1-800-227-6657) Mon - Fri 7am -…

Please give us a call. We'd love to get you set up with a new pair of insoles. 1-800-2-BROOKS (1-800-227-6657) Mon - Fri 7am - 5pm PST Read More

Is the insert removable for an orthotic?

2017/11/27 undisclosed Michelle

Yes