Any Questions?

Our Run Happy Team Members have the answers.

45 Questions

are these good for a woman with plantar facitis who likes to walk

2017/09/20 westchester N. Y. mandy

Hi Mandy! Yes these shoes offer great support and stability. The sole is fairly inflexible which helps to reduce any excess…

Hi Mandy! Yes these shoes offer great support and stability. The sole is fairly inflexible which helps to reduce any excess motion in the fascia of the foot that can aggravate plantar fasciitis. Read More

I have purchased the brooks addiction size 10 wide D now for at least the last 2 years and have generally been very pleased with brooks shoes. However I just checked when I last bought a pair and it was 5/19/17 and today is 9/5/17 and I am already needing a new shoe because the mesh on top keeps tearing holes in it. Also the backing behind my right heel has somehow folded down again just like it did with the last pair I owned. My shoes quality used to hold up longer. Will you be fixing these issues in the future by chance?

2017/09/05 Littleton, CO Amber

This doesn't sound normal and we'd love to help you out in this situation! Please fill out our defective product claim:…

This doesn't sound normal and we'd love to help you out in this situation! Please fill out our defective product claim: http://www.brooksrunning.com/en_us/defective.html Read More

I have been wearing addictions (10's, 11's, 12's) and I found the 12's to fit differently ! they seem larger. can you tell me if that is true and also if the 13's that are out now will fit the same as the 12's or the 11's?

2017/08/25 Holland, PA XOXO

Hi! The Addiction 13 went through some major changes that made it more similar to the Addiction 11's! Brooks Running

I am not understanding the widths, other than normal. If a shoe does not have the normal width option in the size I wear (9.5), do I need to check a different style. I have planter facetious in one foot, posterior tibial tendon dysfunction in the other, and pronation on both feet. These or the Ariels are what my podiatrist recommended. Thank you

2017/08/22 Aurora, CO Katana73

If normal width is not available it just means that it is out of stock. We recommend looking at the Addiction 13 for better…

If normal width is not available it just means that it is out of stock. We recommend looking at the Addiction 13 for better availability. Read More

Color 463 - Why is size 2E crossed out on these?? I need size 6 1/2 2E as these are the least repulsive color shoe you have! I have shopped at 2 local stores for a total of 11 hours over a period of 5 different days as I have an odd foot size. Arch states I wear size 7 yet they are too long so I must wear a 6 1/2 as a size 6 is too narrow even in 2E. And why don't you make a neutral color shoe in a mesh that does not contain all those hideous bright colors??? Don't you realize there are many people who do not want those neon colors and must wear a cool support shoe to work or just don't like the brightness? NOT EVERY woman jogs around in neon pink sports bras and spandex pants ya know! Some need this type of shoe strictly to correct stance and pronation and don't want to have to be stuck with ugly, hot clunky shoes

2017/08/20 Minnesota MN Duck

It looks like the item was out of stock. Please take a look at the Addiction 13. We'll pass along your feedback to the footwear…

It looks like the item was out of stock. Please take a look at the Addiction 13. We'll pass along your feedback to the footwear team. Read More