Any Questions?

Our Run Happy Team Members have the answers.

18 Questions

will these shoes allow me to remove the insoles and insert my prescribed arch supports?

2017/11/02 Marion KS Madge

Yes, you are definitely able to remove the insole that comes in the shoe. We cannot guarantee that a prescribed arch support will…

Yes, you are definitely able to remove the insole that comes in the shoe. We cannot guarantee that a prescribed arch support will work in your shoe. Read More

Could you advice me about Brooks shoes. I usually wear New Balance US 10 size. What size Brooks do i have to buy? Thank you!

2017/09/05 Indianapolis, IN Roman

We recommend going with a size 11.5

What's the midsole drop of this shoes？Are medium but a little flat arch fit for this kind of shoes?

2017/07/17 undisclosed jun

The midsole drop will be about 8mm!

Are the Chariot heritage shoes more for a sporty look/ I need ones that looks good like these but I am on my feet and walking much of the day at work. Are these the best fit?

2017/05/27 undisclosed ei

While the Chariot is a great lifestyle shoe, it probably would not be the best option for long periods of standing and walking -…

While the Chariot is a great lifestyle shoe, it probably would not be the best option for long periods of standing and walking - it lacks the high level of cushioning and support that many of our traditional running shoes offer. We suggest checking out the Ghost, Adrenaline and Glycerin! Read More

I'd like to order this shoe, but my size is not available. Will more be ordered soon? Can I get on an email list to notify me once they're available again?

2017/03/21 MN - Minnesota AnnieDiannie

The Chariot line will be discontinued moving forward, unfortunately. You might check other online retailers for your size. We…

The Chariot line will be discontinued moving forward, unfortunately. You might check other online retailers for your size. We also have a few other lifestyle shoes that you might have luck with: http://www.brooksrunning.com/en_us/womens-heritage-shoes/ Read More