Defective Product Claim

When used for its intended purposes, Brooks footwear has a life expectancy of 300 to 500 miles or three to six months. Because our PureProject shoes use lighter materials, we expect them to last from 250 to 300 miles. Moving Comfort sports bras have a life expectancy of 12 months. If you believe your product is not performing to these standards due to a defect, please complete the form below and one of our Customer Service Reps will help you out! If it's decided that your claim is covered within our Defective Product policy, we will offer replacement product of equal or similar value. For help determining what shoe is best for you, visit our Shoe Finder to receive a recommendation.